Testimonials | J&A Stone Work

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Reviews:

Showing 1 - 5 of 10

Dennis Carrai in Cary
- 5.0

Date: 2024-04-11

Project: Brickwalk and Patio Renovation

Having read and agreed with all of the previous stellar reviews, I wanted to be able to add to their comments without being repetitive. So here goes: in every aspect of this project, Arthur and his team exceeded my expectations. Their ability to listen carefully to my requirements, make helpful suggestions, work meticulously to achieve the result I wanted and inspect each phase to be sure it was completed to the highest quality standards was special and unique. They are highly skilled artisans and professionals and a delightful company to work with. I would highly recommend them.

Luc in Durham
- 5.0

Date: 2024-04-10

Project: Patio upgrade

Arthur and his team are true professionals. He created a plan based on our vision and we couldn’t be happier with the results. Our new flagstone patio (with brick border) looks amazing!! His crew was always on time, knowledgeable and incredibly courteous throughout the upgrade. If you need quality stone or masonry work for your home, we’d highly recommend Arthur and his team at J & A Stone Works.

Chris and Heather Hall in Fuquay Varina
- 5.0

Date: 2023-09-27

Project: Pool Deck, Patio

Arturo and his talented team delivered on our dream backyard, and more! He took our vision and built upon it in ways we never could have imagined, creating a gorgeous outdoor living space that is also functional and thoughtful. His team is knowledgeable, courteous, punctual, and just a pleasure to have on site. From the beginning of our plans, he was more than fair with pricing, and after vetting 2 other masonry companies, it was simply no question for us, and we will do it again (and again). We highly recommend J&A Stone Works. This company and the team clearly takes immense pride in their work, it shows, and we are grateful to them.

Larry in Durham
- 5.0

Date: 2022-12-04

Project: Stone wall and irrigation

Arthur and his team did a fabulous job building our stone wall and installing French drains. Arthur was enjoyable to work with because he was professional, friendly, responsive to questions, highly knowledgeable-experienced and on time with meetings. He put together a detailed contract and the cost was very reasonable. He went above and beyond to find a beautiful topper for our Stonewall. His crew was courteous, hard-working, did not smoke, worked efficiently from dust to dawn and Arthur stopped by daily to answer questions and assure that I was happy with each step of the project. I highly recommend J and A Stonework and would hire him again without hesitation. It was also need neat that his son was part of the work crew.

Chris Gray in Cary, NC
- 5.0

Date: 2022-11-12

Project: Pool, Patio, Firepit, Outdoor Kitchen

In short, Arthur and the J&A team are everything you hope they will be; honest, dependable, customer-oriented, hard-working, reasonably priced, and an expert at their trade. We were planning to have a pool installed in our backyard, and wanted a great outdoor space (patio, outdoor kitchen, and firepit) to go along with it. We contacted Arthur at the very beginning of the process due to his great online reviews. Arthur responded almost immediately with an incredibly friendly and educational email letting us know we were not ready for his company yet, and even though there was no personal benefit to him, he took the time to lead us to the right people to help us get started. He recommended a great landscape designer, and we were off to the races. Due to major backlogs with the pool company, it was 10 months later before we dug the pool, and a total of 12 months later before Arthur started the work on the patio. Before work started, Arthur came in and walked us through every detail of the project; answering every question, pointing out concerns that we didn't realize we should have yet, and walking us through how he would address those potential issues & concerns. His team started, and you could immediately see that every single team member took their job seriously and had the skills and expertise to do that job well. They were professional, courteous, and prompt. Anytime we saw any concern or issue, the team immediately addressed it without question. And at least 2-3 times per week, Arthur was onsite checking all the work, answering our questions, etc.... During the project, we had a number of issues with our other contractors (pool, electrical, and gas), and in every case, Arthur went above and beyond to help rectify the issue even if it had nothing to do with his team. He dug the trench and removed bushes which were unexpectedly needed for the gas line work. He would speak to the Town of Cary inspectors about other people's work and what was required. His words: "Our job is to make this perfect, and we can't do that if we don't ensure the other contractors are doing their job". The other contractors even went out of their way to tell me how great they were to work with. There were also numerous delays that impacted his work (some supply chain, some completely my fault), and in each case, he was professional, understanding, and immediately worked with us to figure out how to mitigate the delay and help us complete our project on time. There was never one complaint. In the end, Arthur and his team completed the project on time and on budget even with delays, supply chain issues, price changes, etc... that were outside their control. For part of the job, the materials literally doubled in price between his quote and starting work, and he still honored his quote. It was the little things that truly set the team apart. They worked hard every day... no one sitting around... everyone had a job, knew how to do it, and worked hard to accomplish it. They cleaned up the entire site everyday. I saw them tear down their own work to redo portions they weren't pleased with. They repaired and put a swingset back up in the yard which I had taken down for the pool company. They leveled out the ground under our trampoline without being asked. They installed a new drain to address a drainage issue in a different part of the yard just because they saw it was an issue. The list goes on an on... I don't give online reviews often, and I have a pretty high standard for what I expect. Arthur and his team exceeded every expectation. This company is everything that you hope they will be, and I can not recommend them highly enough.